Représentant·e des ventes

Sales representative – parts, service, and customer support

Sales representative – parts, service, and customer support

  • Permanent contract
  • Full-time
  • At least 2 years of experience (Junior level)
  • Youth Training, BTEC First Diploma or GNVQ Foundation
  • Sales

Mission

Terapro Construction, dealer for the renowned Case brand, distinguishes itself in the sale and maintenance of new and used construction equipment. A full range of state-of-the-art machinery is offered, including excavators, loaders, tracked dozers, graders and much more, to suit all construction project management needs. 

For our branch located in Val-d'Or (and surrounding area), we are looking for a sales representative – parts, service, and customer support.   

Schedule : 40h/week

Terapro benefits

  • A retirement savings plan (RSP) with employer contributions;
  • Group insurance (drug, life, disability, health care)
  • An Employee Assistance Program (EAP);
  • Career and advancement opportunities (18 Terapro branches);
  • Complete training (interactive platform);
  • Five (5) days of personal leave
  • A company car.
Responsibilities  Sales Development – Parts and Service
  • Make visits to clients, if necessary, in order to identify parts, maintenance, repairs, inspection and rehabilitation needs;
  • Promote and sell parts and services according to the monthly and annual sales target;
  • Prepare and ensure the follow-up of parts and services submissions.
Technical support and needs analysis
  • Advise clients in order to optimize the performance and service life of equipment;
  • Identify the risks of breakage, premature wear and imminent needs.
Customer service and client relations
  • Ensure rigorous after-sales follow-up, including satisfaction visits;
  • Act as the primary point of contact for customers between parts, service and sales departments;
  • Manage incoming communications related to parts and service requests;
  • Maintain proactive communication with fleet managers, foremen and mechanics.
Internal coordination
  • Work closely with the parts, service, workshop and equipment sales departments;
  • Ensure consistency between customer commitments and internal operational capabilities.
Business intelligence and professional development
  • Analyze the market and competition (prices, offers, programs);
  • Keep up to date on products, equipment, promotions, internal systems, etc.

Profile

  • Diploma in the field of representation or sales;
  • Knowledge of construction and/or mining machinery and equipment;
  • Achieving strong negotiation skills and maintaining business relationships.
  • Ability to work collaboratively in a team;
  • Results-oriented;
  • Valid driver’s license.

Terapro is committed to the principles of equity and equal employment opportunity.

We thank all those who express interest. However, only selected candidates will be called for an interview.